Privacy Policy

1. Information We Collect

• Account Data: Name, email, phone number, and government‐issued ID for verification.
• Profile & Listings: User-provided details, photos, descriptions of goods/services.
• Usage Data: Pages visited, search queries, messages exchanged, and transaction records.
• Device & Log Data: IP address, browser type, operating system, and timestamps.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve our services.
• Verify your identity and ensure platform security.
• Process transactions and manage escrow payments.
• Personalize content, recommendations, and search results.
• Communicate updates, offers, and support messages.

3. Cookies & Tracking

We use cookies and similar technologies to remember your preferences, understand site usage, and measure performance. You can manage cookie settings in your browser, but disabling cookies may limit certain features.

4. Third-Party Services

We may share data with service providers (e.g., payment processors, analytics tools) under strict confidentiality agreements. We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard safeguards (encryption, access controls) to protect your data. However, no system is 100% secure. Please use strong, unique passwords and report any suspicious activity.

6. Your Rights

You may request to:

• Access or correct your personal data.
• Delete your account and associated information.
• Restrict or object to certain processing activities.

To exercise these rights, contact us at support@pickchat.net.

7. Changes to This Policy

We may update this policy occasionally. We’ll notify you of significant changes via email or by posting on our site. Continued use after changes constitutes acceptance.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at support@pickchat.net.